You have time? We have the video you need!
Coffee break, lunch break, long travels, Veedz offers videos matching the time you have to kill!
You have time? We have the video you need!
Coffee break, lunch break, long travels, Veedz offers videos matching the time you have to kill!
Information Cookies
During your browsing experience, our site may retrieve or store information, mainly in the form of cookies, on the browser of your computer, mobile or tablet.
Our site is designed to be particularly attentive to the needs and expectations of our customers.
Here are several ways we use cookies to better meet the need and expectations of our customers : indentifying who you are and allowing you to access your account, registering your consultations, customizing the offers we offer and analyzing our traffic
This information could be about you, your preferences or your device and mainly serves to make the site work as smoothly as you would expect.
We also share information about the use of our site with our social media, advertising and analytics partners.The information does not identify you directly, but can give you a more personalized Web experience. The retention period of this information in your computer depends on the website visited.
Different types of cookies are used on our site, each serving different purposes. Some are necessary for the use of our site.
As we respect your right to privacy, you may choose not to allow certain types of cookies. However, blocking certain types of cookies may affect your experience of the site and the services we are able to offer.
Strictly necessary cookies
These cookies are necessary for the operation of our site. They allow you to use the main features of our site (eg accessing to your account). Without these cookies, you will not be able to use our site normally. These cookies are posted by our site and only concern the functioning of our site.
You can set your browser to block or alert you to these cookies, but some parts of the site may cease to function as a result. These cookies do not store any personally identifiable information. Example of cookies placed:
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All information collected by cookies is aggregated and therefore anonymous. If you do not leave these cookies, we will not know that you have visited our site, and will not be able to monitor its performance. These are mainly cookies deposited by our site.
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These are cookies that allow us to personalize your experience on our site. They also allow you to benefit from our personalized advice and promotional offers according to your origin of navigation (for example if you come from our partner sites). They can also be used to provide you with features that you have requested.
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These are the cookies used to present you advertisements or to send you information adapted to your centers of interests on our site or outside our site while browsing the Internet. They are used to limit the number of times you see an advertisement and help measure the effectiveness of an advertising campaign. We do not sell your data or reveal your identity to advertisers.
The refusal of these advertising cookies has no impact on the use of our site. However, refusing advertising cookies will not result in stopping advertising on our site or on the Internet. This will only result in an ad that does not reflect your interests or preferences.These cookies mainly depend on the advertising agencies. We cannot list them exhaustively. We do not sell your data or reveal your identity to advertisers.
Example of cookies placed:
_fbp: Used by Facebook to better understand what users are looking for on the website and to be able to display only advertisements relevant to the user. Advertising targetingWe inform you that we can use advanced targeting features such as « retargeting » (Displaying advertisements on sites you browse outside of our site or email contact – following the consultation of products on our site). These functionalities made possible by the use of cookies are proposed by partners, to present you advertisements better adapted to your needs and in connection with your recent behavior on our site. You can stop targeting at any time by rejecting advertising cookies in your browser or through the preference managers of the ads offered by the partners or in the unsubscribe links in the emails. How to set the deposit of cookies?Your choices are never final. At any time, you can disable all or some cookies according to the methods described below.
Setting up your browser software
For the management of cookies and your choices, the configuration of each browser is different. We inform you that by setting your browser to refuse cookies, some features of the site will not be accessible. We will in no way be held responsible.
Setting an audience measurement cookie
If you do not want our site to store cookies in your browser for audience measurement purposes, you can click on the following deactivation link that will save a cookie within your browser that only deactivates them:
Setting an advertising cookie
You can manage the use and exploitation of these cookies by visiting the advertising cookies management platform offered by advertising professionals: http://www.youronlinechoices.com/fr/controler-ses-cookies/ and following the instructions given therein. You will be able to know the companies registered on this platform offering you the possibility to refuse or accept the cookies used by these companies used to determine browsing information and advertisements that may be displayed on your device.
Legal Notices
Legal Notices
PUBLISHER
This website is published
by DIGITAL GLOBAL PASS (DGP), a French simplified limited company (SAS) with
share capital of €10,000, registered in the Aix-en-Provence Trade and Companies
Register under no. 390 944 429,
Registered office: 350 rue Denis Papin – Parc de la Duranne – Domaine du Tourillon – 13100 Aix-en-Provence – France
EU VAT No. FR 91 390 944 429
Telephone: 0033-182 50 50 00
Telefax: 0033-182 50 50 20
Publication Manager: Guillaume BRICHE, Chief Executive Officer.
CUSTOMER SERVICE – CONTACT
Email: customer@veedz.co.uk
By post (does not require postage): Service Client Libre Réponse 94119 – 13629 Aix en Provence cedex 1 France
Phone number : 03332108339
HOST
Amazon Web Services
EMEA SARL
38 avenue John F. Kennedy, L-1855 Luxembourg
Telephone number:
00352 2789 0057
http://aws.amazon.com
General Terms of Sale
TERMS OF SALE
Version of June 2020
Whereas
DIGITAL GLOBAL PASS, a simplified joint stock company (SAS), with share capital of €10,000, registered in the Aix-en-Provence Trade and Companies Register under number B 390 944 429/ EU VAT no. FR 91 390 944 429, whose registered office is located at 350 rue Denis Papin – Parc de la Duranne – Domaine du Tourillon – 13100 Aix-en-Provence – France (hereinafter the “Company” or “DGP” or “Digital Global Pass”), provides a service enabling users to view videos on demand by streaming on desktop and mobile devices. The topics include international news, politics, people, sport, extreme sport, humor, tutorials (do it yourself, decoration, cooking), entertainment (series, short films, feature films).
Access to the services provided on the site http://www.veedz.co.uk accessible on the mobile Internet (hereinafter referred to as the « Site ») means unqualified agreement with these provisions (hereinafter referred to as the “ToS”).
ARTICLE 0: DEFINITIONS
ToS: means these Terms of sale.
ISP: means an Internet service provider.
Contents: means the on-demand video(s) and/or short film(s) and/or series(s) provided to Users by Digital Global Pass. On-demand videos are intended to be streamed and available on http://www.veedz.co.uk their Mobile Device as part of the Service on their Device.
Digital Global Pass: means DIGITAL GLOBAL PASS.
Plan: means signing up for the weekly or monthly plan, with a minimum duration of one week or one month (depending on the plan that you sign up for), to make unlimited use of the Service and to access the in under the Plan. The Plan is automatically renewed for successive periods of one week or one month, as the case may be, until terminated by the User under the conditions specified in the Terms of Sale.
Service: means the content provided by Digital Global Pass to Users under a Plan.
Site: means the website and/or web promotion pages (« landing page ») published by Digital Global Pass on which the Content is offered.
Promotional Material(s): means the material on which Digital Global Pass promotes its Service. These may include newsletters, websites, web pages, mobile banners.
Devices: means Desktop and Mobile Devices.
Desktop Device: means anycurrent or future desktop device connected to a radio-electric telecommunications network, including in particular any computer (particularly of the PC, MAC kind), compatible connected TV allowing access to the Service.
Mobile devices: means anycurrent or future mobile device connected to a radio-electric telecommunications network, including in particular any smartphone or compatible connected tablet allowing access to the Service.
User(s): means the person(s) who subscribed to the Service.
ARTICLE 1: PURPOSE
The purpose of these ToS s to govern the conditions under which the Service is offered to User; this Service enables Users to view Content via streaming on Desktop and Mobile Devices. The Service offered by Digital Global Pass is a service accessible by subscription. On the http://www.veedz.co.uk website, promotional web pages or via the Applications. The Plan is billed to the User via Mobile Operator payment solutions.
The mere fact of using the Service means the outright acceptance of these ToS by the User.
ARTICLE 2: CONDITIONS FOR ACCESS TO SERVICE
2.1. Access to and use of the Service is reserved for adult individuals.
If the User is a minor individual, the User represents and acknowledges having obtained prior authorization from his/her parents or from the holder(s) of parental authority to subscribe to and use the Service. The holder(s) of parental responsibility have agreed to be guarantor(s) of the User’s compliance with all the provisions of these Terms of Sale. The holder(s) of parental responsibility are urged to monitor the use made by their children of access to the Service and to keep in mind that the Service is designed to reach a wide audience. It is the parents’ responsibility as their legal representative to determine which Service is or is not appropriate for their child(ren) and to monitor their use of the Service.
For use at the workplace, the User must request permission from their employer or supervisor.
2.2. In order to access the Service, the User must in particular:
– have an Internet plan, and if applicable a mobile phone plan or an Android or IOS mobile device,
– subscribe to the Plan on the Site, a promotional web page,
Once the Plan has been subscribed, the User will receive an email confirming registration for the Plan containing his/her login details enabling him/her to access his/her Member Area and view the Content of his/her choice. The User is billed, as the case may be, on his invoice from ISPs or mobile telephone operators or on his bank account.
The Service is accessible to Users who have air time plans with mobile telephone operators Vodafone, EE, O2, H3G.
ARTICLE 3: CONDITIONS FOR ACCESS TO THE SERVICE
The User must perform the operations indicated below to subscribe to the Service (the Plan) in order to be able to view the Content(s) of his/her choice as part of the Service on his/her device. Means of payment: payment will be billed by the Mobile Operator.
The User is asked to subscribe to the Service by paying via the mobile operator’s payment method.
ARTICLE 4: CONDITIONS FOR VIEWING CONTENT AND RECREATIONAL CONTENT
A Plan is entered into for weekly or monthly periods and is automatically renewable by subsequent periods of one week or one month (depending on the initial term of the Plan subscribed) until termination by the User under the conditions mentioned in Article 5.5 of these ToS.
After subscribing to the Service, the User receives access to his/her Member Space in which he/she can select the Content of his/her choice, to stream it on all devices.
The User may view as much Content as he/she wishes, from the Content offered.
The User may view the selection of Content and view the Content on all devices for the period of validity of his/her Plan from his/her Member space.
Once their subscription has been confirmed, regardless of the billing method chosen, the User will receive an email from the Digital Global Pass summarizing their login credentials and password to access their members area on the Website. The user name is the email address entered at the time of subscription to their Plan. They are asked to go to their Member space to change the password assigned by Digital Global Pass.
Once registered, the User can access his/her Member Space on the Site or on the Application.
ARTICLE 5: PRICES AND PAYMENT
5.1. The prices applicable to the Service
The prices applicable to the Service are presented on the Service presentation screens and/or on the Promotional Materials. These prices are denominated in GBP (£) and all taxes included (incl. taxes).
Any change in the applicable statutory VAT rate shall be automatically added to the price of the Service on the date provided for by the regulations.
The applicable price may vary depending on the method of payment of the Service. The price indicated does not include any additional cost related to connection to the WAP or Internet, billed in addition by the mobile telephone operator.
The financial terms applicable to the Plan are governed by the ToS in force at the time of subscription.
5.2. Payment methods
Payment for the Service subscribed to by the User shall be billed to his/her mobile telephone operator’s bill.
5.3. Withdrawal period
In accordance with French consumer rights’ legislation (French Consumer Code, article L. 121-21), we hereby inform the User that they have a period of fourteen (14) clear days from acceptance of and subscription to the Service to exercise their right of withdrawal without having to provide any justification for the said withdrawal or pay any penalties, with the exception, where applicable, of the return costs.
The fourteen (14) day period shall run from the date on which the agreement is entered into.
To exercise their right of withdrawal, the User must notify us of their decision by means of a straightforward statement to be sent to us as soon as possible:
• by e-mail: customer@veedz.co.uk;
• by call : 03332108339
• by regular mail to the following address (does not require postage):
Service Client Libre Réponse 94119 – 13629 Aix en Provence cedex 1
The User must specify in their request the following items in order to enable the processing of their request:
– the full contact details (surname, first name, postal address, email address) of the User;
– the name of the relevant department;
– the reason for the request;
– the User’s telephone number and/or email address as provided at the time of subscription;
– the payment method used;
– the mobile phone number;
– bank account details.
An acknowledgment of receipt is sent to the User by email when we receive their
request for withdrawal.
If the User withdraws from this agreement, the
Company shall refund all payments received from the User no later than fourteen
days from the day on which the Company is informed of their decision to
withdraw from this agreement.
5.4. Canceling the Plan
Customers who wish to cancel their plan are asked to refer to the provisions relating to this subject from the « Cancel Your Plan » or « Pricing terms and conditions » section on the Website home page.
ARTICLE 6 – USER LIABILITY
If requested, the User undertakes, during the subscription process, to provide complete and truthful information.
The User is informed that in the event of a choice, incorrect or omitted information on its part or non-compliance with the subscription procedure, the price of the Service will be debited to it, even if the User’s e-mail address has not been duly entered or is inaccurate or if the User’s Terminal cannot read the chosen Content.
The User is solely liable for the use he/she makes of his/her mobile telephone line which he/she owns and his/her access to the Internet. Therefore, any subscription to the Service made through their mobile phone line and/or Internet access is deemed to have been made solely by the User.
The User is authorized to subscribe to the Service and to view the Content via streaming on the Android, IOS and Desktop Device Applications solely for their personal use. In particular, the User is prohibited from using the Service for business, commercial or promotional purposes.
The User is also prohibited from:
ARTICLE 7: INTELLECTUAL PROPERTY
The User is informed and expressly acknowledges that any Content or Recreational Content, graphic document or software offered in connection with the Service, and more generally the entire Service is protected by the laws relating to intellectual property and is the property of Digital Global Pass, its successors in title or the third party owner of the copyright. All copyright of authors, composers and publishers of Content or Recreational Content disseminated and reproduced on the Digital Global Pass websites and/or its promotional web pages are reserved.
Any use of such works other than for the private use of the Content or the Recreational Content in accordance with the provisions of these ToS is prohibited.
The authorization to view the Content(s) granted to the User, in return for payment, does not confer on it any title or property rights, which remain reserved for their authors and assigns. This authorization is granted on a non-exclusive, non-assignable and non-transferable basis. Any other use is expressly prohibited. In particular, the User is not authorized to copy, reproduce, translate, extract, modify or spin off products from any Content or Recreational Content or any component of the Service.
The brands, whether figurative or not (hereinafter together « the brands ») displayed on this Site or in any newsletter are brands, whether registered or not, belonging to Digital Global Pass and third parties. The mention of the brands on this Site does not in any way implicitly or explicitly constitute a concession of the right of use, a license or any authorization relating to the said brands without a written agreement from Digital Global Pass or the relevant third party. Any use not explicitly authorized by the holders of the brands mentioned on the Website and in its content, other than that granted hereunder, is strictly prohibited. Digital Global Pass warns the User against any legal action that might be taken by the latter to ensure compliance with its intellectual property rights, including at the criminal level.
ARTICLE 8: DIGITAL GLOBAL PASS’S LIABILITY
As the Service offered by Digital Global Pass is based on the use of complex technologies, Digital Global Pass makes no undertaking to obtain a given outcome and no such undertaking may be required of it in respect of the provision of the Service; Digital Global Pass’ only commitment is to provide the means.
Digital Global Pass shall make its best efforts to make the Service accessible at all times, excluding cases of force majeure, events beyond its control and maintenance operations necessary to ensure the proper operation of the Service.
Without prejudice to the above, the User acknowledges that the Service is provided to him/her « as is » by Digital Global Pass and without any implicit or explicit guarantee of any kind, in particular with regard to the User’s complete satisfaction.
The User acknowledges in particular that they may not hold the Digital Global Pass liable if they believe that the Service and/or their Content does not meet their expectations.
Notwithstanding any exemption from liability stipulated elsewhere in these Terms of Sale, Digital Global Pass shall not be liable in particular in the following cases:
In particular, Digital Global Pass shall not be liable for any interruptions to the Services due to causes not directly attributable to it and/or beyond its control, for example due to a malfunction of the telephone network.
As part of the provision of the Service, Digital Global Pass is therefore required to use the services and distribution networks of third-party companies, over which it has no control.
Digital Global Pass cannot therefore be held liable in particular for possible delays in the distribution of the Content ordered by the User, permanent or temporary interruptions in the transmission of data to the User’s Device, or for any other service provided by a third party.
The Service may be suspended by the Digital Global Pass for maintenance purposes for periods not generally exceeding 48 hours, without the User being able to demand any compensation.
Digital Global Pass may, at any time, stop providing the Service, in whole or in part.
It is expressly agreed that if Digital Global Pass were to be held liable, such liability would in any event be limited to compensation only for the direct losses, to the exclusion of any indirect losses, whatever they may be (such as, notably, disappearance, loss, damage to data and/or any damage likely to alter the User’s equipment).
The Site may contain images and links to websites managed by third parties (« Third-Party Sites »). Digital Global Pass has no control over the Third-Party Sites and assumes no liability for their content, including the content of links presented on the Third-Party Sites, or any modifications or updates made to a Third-Party Site. Digital Global Pass is not liable for the dissemination on the Web or any other form of transmission received from a Third-Party Site, or even for the malfunction of the Third-Party Site(s). These links are provided by Digital Global Pass for convenience only, and the inclusion of any link does not mean that Digital Global Pass approves the content of such sites or implies any association between Digital Global Pass and the operators of such sites. Users are responsible for reading and complying with any charter relating to the protection of privacy displayed on the Third-Party Sites, as well as their terms of use.
Digital Global Pass endeavors to deliver the Content ordered as quickly as possible. However, in order to use the services and distribution networks of third-party companies over which Digital Global Pass has no influence in terms of availability, Digital Global Pass shall not be liable for any delays in the transfer of the Content ordered by the User on a per-item basis or by plan, nor for a temporary or permanent interruption of the transmission of data to the User’s mobile phone or computer if this is not caused by Digital Global Pass. Digital Global Pass reserves the right to temporarily suspend access to the products for maintenance and repair work on the Website.
Use of the Content available at Digital Global Pass requires the use of certain technical systems such as mobile phones, computers, computer programs, means of transmission, telecommunication services and other services of third-party companies, which may result in additional costs. These costs shall be borne by the User. Digital Global Pass does not provide any of these technical systems and is not liable for them.
ARTICLE 9 – PROTECTION OF PERSONAL CUSTOMER DATA
The following information is provided to you so that you can become aware of the commitments in terms of the protection of the Digital Global Pass’ personal data, the rights you have in this respect, and the conditions under which your personal data are collected, processed, stored and archived.
All of the Company’s commitments are described in its applicable personal data protection policy (the data protection policy) available on request from the following address: rgpd@digitalgp.com or on the website www.dgp-legal.com/donnees-personnelles-dgp/.
As part of its business, Digital Global Pass carries out automatic processing of your personal data (hereinafter “processing”). Accordingly, Digital Global Pass may collect your personal data when it:
The personal data processed by Digital Global Pass
Categories of Personal Data Processed
In the context of your contractual or commercial relationship with Digital Global Pass the following categories of personal data are principally collected:
As a rule, Digital Global Pass does not process personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs or trade union membership, health data, genetic data and biometric data for the purpose of uniquely identifying an individual, or data on an individual’s sex life or sexual orientation. Such processing will only be implemented by the Company, if authorized by regulation or if you have given your consent, for example by subscribing or using services for that purpose, such as community services or meetings, or by choosing to provide them to us.
The Legal Basis for the Collection of your Personal Data
In compliance with data protection regulations[1], Digital Global Pass collects your personal data and implements a processing respecting the rights of its customers on the basis of your consent, where necessary for the performance of pre-contractual or contractual measures, to comply with its legal or regulatory obligations or where justified by its legitimate interests.
By way of example, the following are considered to be in the legitimate interests of Digital Global Pass: the improvement of the knowledge, segmentation, profiling or prospecting of its customers.
The legal and regulatory requirements by which Digital Global Pass is bound are described in its Personal Data Protection Policy.
Personal data are stored in accordance with the duration required for the purposes for which they are collected, either during the term of the agreement, plus the legal time-bar periods, or to ensure compliance with the legal or regulatory obligations to which Digital Global Pass is bound.
The storage periods for personal data are specified in the personal data protection policy available on the website www.dgp-legal.com/donnees-personnelles-dgp.
Recipients of Personal Data Processed by Digital Global Pass
The personal data collected, as well as the personal data subsequently gathered by Digital Global Pass, are intended for it as the Data Controller. As such, it ensures that only authorized persons can access it.
Your data may be communicated, shared or pooled by companies in the Digital Virgo group. They may be communicated to their service providers, partners, third parties you have authorized or to third parties in order to meet legal or regulatory obligations or for the execution of contractual measures.
The third parties likely to be recipients of your data are listed in the personal data protection policy.
Digital Global Pass is not responsible for the processing of your personal data which you may have authorized to third parties and which are not shared with them, such as social media. It is your responsibility to refer to the data protection policies of these third parties to verify the conditions of the processing carried out or to exercise your rights in respect of this processing.
The personal data collected will be used for the purposes indicated in the personal data protection policy available on the website, such as the use of the services offered by Digital Global Pass and the management of access to the service.
Digital Global Pass takes into consideration the nature of the personal data and the risks involved in the processing and the technical, physical and organizational measures necessary to safeguard the security of the personal data and prevent them from being distorted, damaged or accessed by unauthorized third parties.
Digital Global Pass selects subcontractors or service providers that provide safeguards in terms of quality, security, reliability and resources to ensure the implementation of technical and organizational measures, including with regard to the security of processing. Sub-contractors and service providers undertake to maintain confidentiality levels that are at least the same as those of Digital Global Pass.
To secure transfers outside the European Union, Digital Global Pass may, for example, put in place Binding Corporate Rules (BCR) or any other clauses safeguarding data security, in order to control flows. Where applicable, flows outside the European Union implemented by the Digital Global Pass are covered by the personal data protection policy available at the following address: www.dgp-legal.com/donnees-personnelles-dgp.
Your rights with regard to the protection of your personal data may be exercised solely in accordance with the terms and conditions provided for in the personal data protection policy available on the website and by the regulations relating to the protection of personal data.
On this data, you have dedicated rights:
Digital Global Pass would like to inform you that failure to complete or change your data may have consequences for the processing of certain requests in the course of the contractual relationship, and that your request in connection with the exercise of your rights will be stored for monitoring purposes.
These rights may be exercised electronically at the following address rgpd@digitalvirgo.com or by mail to the following address Service GDPR, 350 rue Denis Lapin 13 594 Aix en Provence Cedex 3 accompanied by a copy of any identity document that you have signed.
Digital Global Pass has appointed a Data Protection Officer with the following contact details: rgpd@digitalvirgo.com
During your relationship with Digital Global Pass, you may be subject to marketing profiling, so that Digital Global Pass may offer services and products that meet your expectations, profile and needs.
Promotion of Services
Subject to legal exceptions, Digital Global Pass may only send you information about its services and products if the said services or products are similar to those to which you have already subscribed to or consented to at the time of collecting the email address or your personal contact details. You may unsubscribe at any time by clicking on the link in the email or by answering STOP within the text message received.
ARTICLE 10 – CLAIMS
Any complaint submitted by the User to DGP may only relate to the 12 (twelve) months preceding the date of receipt of said complaint. It must be in writing and sent either by post to the following address: Service Client – Libre Réponse 94119 – 13 629 Aix-en-Provence 1 – France (mailing does not require postage) or or by email to: customer@veedz.co.uk. DGP shall not be required to process any requests submitted by other methods. To be admissible, any request must include at least the following information:
– the full contact details (surname, first name, postal address, email address) of the User;
– the name of the relevant department;
– the reason for the request;
– the User’s telephone number as provided at the time of subscription;
– the payment method used;
– the mobile phone number;
– a copy of the payment systems operator’s detailed invoice;
– bank account details.
ARTICLE 11 – AGREEMENT BETWEEN THE PARTIES
The ToS are a contract governing the relationship between Digital Global Pass and the User. They supersede all previous provisions and express all the rights and obligations of the User and DGP under this agreement.
Failure by one of the parties not to claim a breach by the other party of any of the obligations referred to herein may not be interpreted for the future as a waiver of the obligation in question.
If one or more provisions of the ToU are held to be invalid or held as such pursuant to a law, a regulation or following a final decision by a court with jurisdiction, the other provisions shall retain their full force and effect.
ARTICLE 12 – DISPUTES
These ToU shall be governed by French law.
In the event of a dispute (for which only French courts will have jurisdiction), the User shall first contact DGP to find an out-of-court solution.
Mediation of Consumer Disputes:
In accordance with the provisions of the French Consumer Code on “the process of mediation of consumer disputes,” the User is entitled to use, free of charge, the mediation service offered by DGP. The « consumer rights » mediator thus provided is MEDICYS.
After prior written steps taken by Users with DGP, this mediator may be contacted for any consumer dispute whose settlement has not been successful, in the following manner:
– electronically: www.medicys.fr;
– or by post: MEDICYS-Centre de Médiation et Règlement Amiable des Huissiers de Justice, 73, Boulevard de Clichy, 75009, Paris
If there is any dispute relating to the interpretation, performance and/or validity of these ToU that cannot be resolved out of court, the rules of legal jurisdiction shall apply.
ARTICLE 13: TERM
The term of these Terms of Sale is limited to the use of the Service by the User.
For the Services (such as a Plan) offered by Digital Global Pass, the User is informed that the subscription period for such services may be limited, depending on the mobile telephone operators or ISPs, up to an amount reached over a given period. In the latter case, as soon as this limit is reached, the User’s subscription to the Service is automatically terminated, except for the User expressly stating his/her intention to renew it.
At any time, the User may interrupt his/her subscription by following the procedure for unsubscribing from his/her ISP or mobile telephone operator.
Digital Global Pass reserves the right, without formality and automatically, to
terminate the agreement to use the Service granted to the User without
compensation and without the right to a refund, in the event of a breach of one
of the clauses of these Terms of Sale and in particular of the obligations
incumbent on Users.
ARTICLE 14: COMPLAINTS
Any complaint submitted by the User to DGP may only relate to the 12 (twelve) months preceding the date of receipt of said complaint. It must be made in writing and sent:
– or by post to the following address:
Service client – Libre Réponse 94119, 13629 Aix en Provence 1, France (the sending of the letter does not require postmarking)
– or by call : 03332108339
– or by sending an email to customer@veedz.co.uk.
DGP shall not be required to process any requests submitted by other methods.
To be admissible, any request must include at least the following information:
– the full contact details (surname, first name, postal address, email address) of the User;
– the name of the relevant department;
– the reason for the request;
– the User’s telephone number and/or email address as provided at the time of subscription;
– the payment method used;
– the mobile phone number;
– a copy of the payment systems operator’s detailed invoice:
– bank account details.
ARTICLE 15: APPLICABLE LAW AND JURISDICTION
These ToU shall be governed by French law.
In the event of a dispute (for which only French courts will have jurisdiction), the User shall first contact DGP to find an out-of-court solution.
Mediation of Consumer Disputes:
In accordance with the provisions of the French Consumer Code on “the process of mediation of consumer disputes,” the User is entitled to use, free of charge, the mediation service offered by DGP. The « consumer rights » mediator thus provided is MEDICYS.
After prior written steps taken by Users with DGP, this mediator may be contacted for any consumer dispute whose settlement has not been successful, in the following manner:
– electronically: www.medicys.fr;
– or by post: MEDICYS-Centre de Médiation et Règlement Amiable des Huissiers de Justice, 73, Boulevard de Clichy, 75009, Paris
If there is any dispute relating to the interpretation, performance and/or validity of these ToU that cannot be resolved out of court, the rules of legal jurisdiction shall apply.
ARTICLE 16: OTHER
The parties agree that their relations will be governed solely by these Terms of Sale.
Contact – LEGAL NOTES
Site published by Digital Global Pass
Simplified joint stock company (SAS) with capital of €10,000
Registered in the Ai-en-Provence Trade and Companies Register under number B 390 944 429. Registered office is located at 350 rue Denis Lapin CS 90554 13594 Aix-en-Provence Cedex 3 – France
Intra-community VAT number: FR 91 390 944 429.
Publication Manager:
Guillaume BRICHE
User Department
Email address: customer@veedz.co.uk
By post (does not require postmarking):
Service Client Libre Réponse 94119 – 13629 Aix en Provence cedex 1
Host
Amazon Web Services EMEA SARL
38 Avenue John F. Kennedy, L-1855 Luxembourg
Telephone number: 00352 2789 0057
[1] General Data Protection Regulation no. 2016/679 of 27 April 2016
FAQ
What is Veedz ?
Veedz provides unlimited access to streaming videos, series and short movies.
How do I unsubscribe?
If you no longer wish to have access to Veedz you can unsubscribe by clicking here or by texting STOP to 60367.
You can also send us an email at customer@veedz.co.uk or call our helpline: 03332108339. You will need to quote your full UK phone number. For example: +44 (0) 7900 123 456
How did I get subscribed?
You will have clicked on one of our advertisements on the internet whilst using your phone or tablet.
After clicking on this advertisement, you will have landed on our subscription payment page. This is the page where you must pay for access to the site without such, no access can be garnered. Up until this point you will not have been charged any amount of money.
If you subscribed BEFORE november 1st 2019:
When you land on the payment page, two clicks are required to authenticate a “consent to charge”. The price of this product will be clearly stated on the payment button itself. This two-factor authentication is mandatory for us to show as defined by PayForIt.
Once dual consent is obtained by these two clicks, our site then makes a charge request to your mobile network for the consented amount. The amount is then debited from your pre/post pay mobile phone account and access to our site is granted.
If you subscribed FROM november 1st 2019:
After clicking on this advertisement, you will have landed on our subscription payment page where you were required a double opt-in consent to charge or a send pin/check pin consent to charge. This consent was obtained through one of the permitted methods according to your mobile network operator.
This includes for Vodafone and EE a first page displaying a button “subscribe now” redirecting to a second page with an on-screen PIN. You would have typed in the dedicated field the 4 digit PIN and clicked the button “confirm”. Above or on this button you were informed that “charges will be added to this mobile phone bill”. Once you authorised the payment by pressing the confirm button you received a notification on screen to say “Subscription Validated” and a payment request will go directly to your mobile operator for validation.
This includes for O2 and Three a first page displaying a button “subscribe now” redirecting to a second page in order to request a PIN code. To request a PIN code you typed in the dedicated field the 10 digits of your mobile phone number and clicked the button “request my pin code”. You were then redirected to a third page and received a PIN code by sms. On this third page you typed in the dedicated field the 4 digit PIN received by sms and clicked the button “confirm”. Above this button you were informed that “charges will be added to this mobile phone bill”. Once you authorised the payment by pressing the confirm button you received a notification on screen to say “Subscription Validated” and a payment request will go directly to your mobile operator for validation.
How did you add this to my phone bill?
Payforit protocol allows for a technology solution called Header Enrichment. This means that when connected by 3G or 4G, your mobile network, as your internet provider, “Enriches” the devices request for connectivity and anonymously and securely acknowledges that it is your phone number’s account making the request. This ensures a seamless user journey meaning that you don’t have to enter your number manually, when mistakes can possibly be made, in order to be billed to your phone account.
It is clearly stated on the payment pages above the payment button, that the charges will be added to your phones account.
-Only once you have been successfully authenticated by the mobile network’s Header Enrichment and by the two step, dual authentication process, will you have been charged.
-Finally, a purchase confirmation receipt is then sent via SMS to your mobile.
Payforit is a pre-defined protocol for charging to a mobile phone bill and is only available to content providers such as ours that meet the requirements of several sets of heavily regulated scheme rules. These rules are regularly updated based on expert advice.
The concept is designed to enable users to make payments for digital content and services such as videos, games, apps or to enter competitions or make donations to charity using your mobile phone account with which to pay and do so in a safe and controlled manner.
Veedz complies with any and all applicable laws in the UK regarding charges to a mobile bill.
How much does Veedz costs?
Veedz costs £4.50 per week. This is the price per week, AFTER, any free trial period.
More questions?
You can contact our customer care email at customer@veedz.co.uk or call our helpline: 03332108339 .
Price
WEEKLY PLAN PRICING
Access to the Service content is provided as part of a plan that is automatically renewable weekly that you may cancel at any time.
Pricing:
Plan for unlimited access to content every week or month depending on the plan you sign up for: Several plans are available depending on where you buy your plan; either a plan at £4.50 incl. VAT per week (excluding air time) including the first 24 hours provided free for Vodafone, EE, O2, H3G Mobile Operator Customers, or plan at £4.50 incl. VAT per week (excluding air time).
Payment on your mobile invoice.
To cancel your service
Go to your Mobile Operator customer account or access the member space, “My account” section directly from the site http://www.veedz.co.uk